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Fulfillment Policies

Refund Policy

Cancellations made 30 days or more in advance of your booking date will receive a 100% refund. Cancellations made within 15 days will receive a 50% refund. Any cancellations made in the two weeks before a booking will not receive a refund.

If you would like to move your booking to a new date, the same policy applies.

If you are unhappy with the edits you’ve received on your manuscript, please contact shavonne@motifedits.com to discuss. A refund will not be available for work completed.

Delivery Policy

All edits will be completed and delivered on agreed-upon deadlines which will be included in the contract sent over at the time of booking.

Return Policy

Once complete, edits cannot be returned.

Cancellation Policy

Cancellations are available at any time, up to and including the duration of the booking. However, the refund amount will depend on how far out the cancellation is made from the booking date. (See the Refund Policy above.) If you would like to cancel, please contact us at shavonne@motifedits.com.